Author Archive

Rush Week

July 20th, 2006
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Time has been scarce these past few weeks, and this week in particular has been the busiest. Recovery time from work has been compressed to approximately three hours a day. Each work day this week has started at approximately 6:30am. At that time, a 1.5-hour commute to Irvine begins. Then, approximately seven to nine hours […]

Drop MSFT, and Pick Up RHAT

June 29th, 2006

After reading Ed Bott’s “Is Microsoft about to release a Windows ‘kill switch’?” , my only recommendation is that people take their money out of Microsoft and put it somewhere else. A computer that runs Microsoft Windows, pirated or not, is owned by a potential customer for software publishers that target the platform. Microsoft might […]

AT&T Tech Support

June 27th, 2006

There has been a lot of negative sentiment on technical support and customer care representatives lately. I’ve voiced some frustration with Sprint’s front-line technical support staff before. Poor customer service over the phone has also been publicized with Vincent Ferrari’s AOL episode as well as a recent video taping of a Comcast technician sleeping on […]

“You Got It, Boss”

June 19th, 2006

In Tales of Vista development at MSFT, Scott Berkun finds a money quote from a former Vista development manager. After finding resistance when reporting the truth, particularly of but not limited to slipping project schedules, engineers tend to fold. Travel 3,000 miles on foot within 2 hours? You, got it boss!

Ding! Fries are Done

June 15th, 2006

An article claims that Backward Switches Doomed Probe. This does not mean that Lockheed Martin’s engineers are incompetent. Aerospace engineers are highly respected for the engineering problems they have solved and continually face. The article, instead, discusses the possibility that time and cost constraints on the production of the probe resulted in the probe’s failure. […]